Top Tire Warranty Plans in Malaysia

Top Tire Warranty Plans in Malaysia: Continental, Michelin, & Goodyear Lead the Way

In the bustling streets and scenic highways of Malaysia, every driver seeks the peace of mind that comes from knowing they’re rolling on quality rubber. But it’s not just about the traction or the tread life; it’s about the promises made by those behind the rubber. Enter the world of tire warranties – a game-changer for drivers nationwide. Continental, Michelin, and Goodyear, three of the world’s most renowned tire manufacturers, are leading the charge with their exceptional warranty plans in Malaysia. These warranties aren’t just slips of paper or mere afterthoughts; they are commitments to quality, longevity, and most importantly, to the driver’s safety. The best part? They come at the most appealing price point imaginable: absolutely FREE! Dive with us into the depths of these warranty plans and discover why every Malaysian motorist should consider these offerings not as an option, but as a necessity.

Continental Tires Malaysia: Pioneering Excellence with the Total Confidence Plan (TCP)

For decades, Continental Tires has been synonymous with unmatched quality and performance on the road. In Malaysia, they have not only become a staple choice for drivers who prioritize safety and efficiency but also a benchmark for tire innovation. Diving deeper into their commitment to Malaysian motorists, Continental Tires Malaysia presents its landmark offering – the Total Confidence Plan (TCP). Designed with the utmost care and precision, TCP embodies the brand’s trust in its product and its unwavering pledge to customer satisfaction. Join us as we unfold the layers of this pioneering warranty program, showcasing how Continental is revolutionizing the driving experience in Malaysia.

Continental Tires Malaysia Total Confidence Plan (TCP) Summary:

Total Confidence Plan (TCP):

• Applicable to newly purchased Continental, Dunlop & Viking brand passenger, SUV, and 4×4 tyres (14” and above).
• Covers unrepairable road hazard damages such as impacts, cuts, penetrations by sharp objects, etc.

Eligibility:

• Purchase a minimum of two tyres in one receipt.

Registration:

• Must register tyres within 7 days of purchase using the Conti TCP app.
• Registration requires sales invoice, customer details, tyre details, barcode on tyre bead.
• All claims against dealers must be submitted directly to the dealer, not Continental.

Coverage:

• Covers unrepairable tyre damage within 12 months from purchase or until a minimum 5mm of tread remains.
• Replacements available from participating dealers, charges for fitment, balancing, alignment borne by the customer.
• Coverage is for the first set of tyres only, not replacements.
• No mileage limit on this warranty.
• Damaged tyre evidence must be provided via the Conti TCP app.

Exclusions:

• Includes abrasions not causing structural damage, wear from improper application, repairable damages, improper inflation, rim damages, vehicle issues, neglectful driving, exposure to high temperatures, misuse, alterations, and more.
• Vandalized, spare, and out-of-warranty tyres are not covered.

Obligations:

• Continental will honor valid warranty claims. Assessment and decisions made by Continental’s Technical Customer Service team.

Warranty Claim:

• Claims must be presented via the Conti TCP app with the tyre to a participating dealer. Evidence of the affected tyre is needed for claim completion.

General:

• Applicable only in Malaysia.
• Continental holds the right to final inspection decisions. The TCP is not a guarantee against all tyre failures.

Notes:

• The summary covers key points but does not include all details, terms, or conditions. Users should review the full terms and conditions for complete information.

Michelin Malaysia: Beyond Quality with Unparalleled Warranty Programs

Over the years, Michelin has firmly planted its roots in Malaysia, evolving into more than just a tire brand—it’s a promise of safety, longevity, and excellence. As one of the leading tire manufacturers globally, Michelin’s reputation in Malaysia is bolstered not only by its superior tire technology but also by the confidence it places in its products. This confidence is encapsulated in Michelin’s robust warranty programs. These warranties, tailored specifically for the Malaysian driver, echo the brand’s unwavering commitment to performance and customer peace of mind. Join us as we delve into the specifics of Michelin’s unique warranty offerings and understand the unmatched value they bring to every journey.

Michelin Tire Warranty Coverage Summary:

What Is Covered:

• Tyre Duration:
  • If sold within 3 years of manufacture: Warranty lasts for the life of the original usable tread or 6 years from purchase, whichever is first.
  • If sold after 3 years of manufacture: Warranty lasts for the life of the original usable tread or 6 years from manufacture, whichever is first.
• After the above durations, all warranties are terminated.
• The original usable tread pattern is defined until it reaches the tread wear indicators (1.6mm remaining).
• If there’s no purchase proof, warranty is based on the manufacture date.

What Is Not Covered:

• Damage from road hazards (cuts, snags, bruises, impact damage, punctures, etc.).
• Issues from incorrect mounting, imbalance, improper repairs.
• Damage from under-inflation, over-inflation, or other misuse.
• Rapid wear from vehicle issues like wheel misalignment.
• Use with incompatible/improper valves, rims, or wheels.
• Overloading or overspeeding beyond tyre’s or vehicle’s recommendations.
• Second-hand tyres.
• Tyres damaged from improper storage.
• Non-compliance with Michelin’s technical recommendations.
• Damage from accidents, fires, chemical explosions, alterations, vandalism.
• Purchases from unauthorized dealers.
• Effects from climate or ozone.

Conditions & Exclusions:

• If a tyre is unserviceable due to a warranty-covered condition, Michelin may:
• Repair the tyre.
• Supply an equivalent replacement.
• Reimburse based on remaining tread depth.
• Or provide other compensations based on their policy.
• This warranty doesn’t cover service charges, mounting and balancing costs, lost time, vehicle unavailability, or other inconveniences.
• Tyres presented for compensation remain the customer’s property until accepted by an authorized Michelin Dealer, then they become Michelin’s property.
• Only tyres purchased in Malaysia are covered by this warranty.

Unlike the other brands mentioned in this article, Michelin does not provide a Road Hazard Warranty which covers unrepairable road hazard damages such as impacts, cuts & penetrations by sharp objects. The above is just a standard tire warranty practice which warrants against any tire manufacturing defects.

Goodyear Malaysia: Crafted in Shah Alam, Designed for Peace of Mind

Situated in the bustling heart of Shah Alam, Goodyear Malaysia’s state-of-the-art factory stands as a testament to the brand’s long-standing legacy and commitment to innovation. For decades, Goodyear has graced Malaysian roads, offering drivers unparalleled quality and performance. But it’s not just the expertly crafted tires that have solidified its reputation. The Goodyear Malaysia Worry Free Assurance and Tire Warranty programs are clear indicators of the brand’s confidence in its products. Serving as a double shield of protection, these offerings ensure drivers can navigate the roads with an added layer of confidence and tranquility. Let’s explore how Goodyear Malaysia goes above and beyond to offer a seamless and secure driving experience.

Goodyear Malaysia Tire Warranty Summary:

Coverage:

• Duration:

• 5 years limited warranty from the purchase date based on the original invoice.
• If no invoice is available, 5 years of limited warranty from the date of manufacture.

• What is Covered:

• All Goodyear tires with Goodyear’s serial number, within the specified 5 years.
• Covered against defects in workmanship and/or materials which may make the tire unserviceable.
• If a tire is found defective, an allowance will be made towards the purchase of a new Goodyear product based on the average remaining tread life.

• Additional Benefits from 1 July 2022:

• 1 year road hazard warranty: Free exchange if damaged by unrepairable road hazards.
• 2 free tire safety checks: Return to Goodyear Autocare for a tire check after 6 months and 1 year from purchase.
• 5 years manufacturing warranty from purchase date.

What is Not Covered:

• Tires over 5 years from the date of manufacture or purchase, or if original usable tread depth is exceeded.
• Tires modified after leaving a Goodyear factory (e.g., added balancing substances, sealants).
• Wear-related complaints (fast wear, uneven wear, etc.).
• Road hazards, wrecks, collisions, fires, improper inflation, overloading, misuse, improper mounting/demounting.
• Mechanical conditions like misalignment or other vehicle conditions causing wear.
• Ride disturbances after 25% of tread wear.
• Tires damaged due to prolonged storage, structure modifications, or use with defective components.
• Usage of tubes in tubeless tires unless specified.
• External events causing tire damage.
• Tires with weather-cracking purchased or manufactured over 4 years before presentation for warranty claims.

Terms & Exclusions:

• This warranty is only valid in Malaysia.
• Tires remain the property of the consumer until accepted by Goodyear for warranty purposes.
• Goodyear is not responsible for any loss or damage to tires in custody of an authorized Goodyear Dealer for inspection.
• Warranty doesn’t cover service charges, mounting/balancing costs, loss of time, or other inconveniences.
• No other guarantees or warranties apply to Goodyear products beyond what is stated in the policy.
• This warranty doesn’t override or exclude rights under applicable consumer law.

Toyo Tires Malaysia: Prihatin Extended Warranty Program (PEWP)

Toyo’s Prihatin Extended Warranty Program (PEWP) offers consumers additional protection on the purchase of tires against road hazard damage, instilling confidence and peace of mind in the quality of Toyo Tires products. This program is specific to passenger tires and SUVs, covering only new replacement market tires branded Toyo Tires with Proxes CR1/CR1 SUV and Proxes TR1 models, purchased from authorized Toyo Tires dealers and operated under normal service conditions.

Eligibility & Coverage

• For new replacement market tires branded Toyo Tires with Proxes CR1/CR1 SUV and Proxes TR1 models.
• Must be purchased from an authorized dealer, operated under normal conditions.
• Valid for 6 months or 10,000 km from purchase, whichever comes first.
• Applicable in Peninsular Malaysia, Sabah, and Sarawak.
• Minimum of two (2) tires in a single receipt.

Warranty Registration

• Register within 14 days of purchase.
• Must be a Toyo Tires Fan Club (TTFC) member.
• Register on the Toyo Tires website under “My Prihatin Page.”

Coverage Includes

• Tire wall damage causing swelling.
• Tires cut by sharp objects that can’t be repaired.

Exclusions

• Wear from improper balancing and alignments.
• Repairable damage, rim issues, vehicle failures.
• Negligent driving, improper storage, accidents, floods, fire.
• Excessive heat, chemical corrosion, non-recommended usage, misuse.
• Adding non-original sealants to the tire.

Warranty Claim

• Present tire, booking form, and sales invoice to participating dealer.
• Customer covers labor costs.
• Applies to the first new tire only.
• Disputes settled through negotiation or Malaysian courts.

General

• Valid only in Malaysia.
• Toyo Tires can amend, suspend, or terminate PEWP without notice.
• Updates available on the Toyo Tires website under Fan Club link.

The Ultimate Road Hazard Warranty Showdown: Continental vs. Goodyear vs. Toyo

Continental’s Total Confidence Plan vs Goodyear Worry Free Assurance vs Toyo’s Prihatin Extended Warranty Program

Hold onto your seats, readers! We’re about to embark on an exploration of the competitive landscape of road hazard warranties in Malaysia, featuring three towering titans of the tire industry: Continental, Goodyear, and Toyo. Each of these brands boasts its own unique history, distinct offerings, and a passionate quest to claim the top spot in providing unbeatable protection for your valued wheels. This isn’t just a mere comparison; it’s a contest of assurance, dedication, and the pledge of quality. Which brand comes out on top with the most all-encompassing road hazard warranty plan? Who establishes the benchmark in customer confidence? And crucially, who shines as the preeminent choice for the safety and longevity of your tires?

Note: Michelin is not included in this comparison as it does not offer a specific road hazard warranty program in Malaysia.

Feature/Condition	Continental (Total Confidence Plan)	Michelin	Goodyear (Worry Free Assurance)	Toyo (Prihatin Extended Warranty Program)
Covered Brands/Types	Continental, Dunlop & Viking passenger, SUV, and 4×4 tyres	–	Passenger Car and Radial Light Truck Consumer Tyres	Toyo Tires with Proxes CR1/CR1 SUV and Proxes TR1 models. Passenger and SUV tires
Purchase Condition	From participating dealers, 14’’ and above	–	No specific condition mentioned	Purchased from an authorized Toyo Tires dealers
Coverage Duration	12 months from purchase OR minimum 5mm tread remaining (whichever first)	–	Valid within 12 months from the date of purchase provided that the remaining tread depth is more than 5.0 mm	6 months OR 10,000 km mileage from the date of purchase (whichever comes first)
Road Hazard Warranty	Covers unrepairable damages from various road hazards	–	Cover road hazard damages (potholes or punctures from sharp objects such as nails) that is beyond repair.	Covers specific road hazard damage such as impact and/or damage to the tire wall and cuts from sharp objects
Registration Requirement	Within 7 days via Conti TCP app	–	Activate Goodyear Worry Free Assurance card online at goodyear.com.my. No time limit stated.	Register for PEWP within 14 days of purchase and after registering for Toyo Tires Fan Club
Eligibility Criteria	Minimum 2 tires in a single receipt	–	No minimum purchase requirement	Minimum 2 tires in a single receipt
Coverage Inclusions	Replacement with same or comparable tire if unrepairable	–	Replacement or allowance for tires with defects in workmanship and/or materials. Road Hazard coverage as per Worry Free Assurance program.	Replacement with new tires for damage covered under PEWP
Coverage Exclusions	Extensive list (e.g. abrasion damage, misuse, improper maintenance)	–	Extensive list (e.g. tires modified after leaving factory, wear-related complaints, road hazards, mechanical condition of vehicle, etc.)	Extensive list (e.g. improper and non-recommended balancing and alignments, tire spinning or racing, improper tire storage, etc.)
Claim Method	Via Conti TCP app with supporting evidence	–	Present damaged tires to Goodyear Autocare with original copies of proof of purchase and warranty card	Present the tire to a participating dealer with booking form and email confirmation of warranty registration
Replacement Cost	Fitment, balancing, and alignment costs borne by consumer. Price difference for upgraded tires	–	Credit based on remaining tread depth and original receipt price. Customer might have to bear difference.	Any labor costs borne by customer. No cash refund during the process.
Geographical Restriction	Only valid at purchases from TCP participating dealers in Malaysia	–	Only tires purchased in authorized Goodyear retail outlets in the Malaysia	Valid for tire purchases in Peninsular Malaysia, Sabah, and Sarawak
Other Notes	Replacement only for the first set of new tires, no mileage limit, requires evidence of tires taken out of service	–	Warranty doesn’t exclude or supersede rights under applicable consumer law. Multiple benefits under the Worry Free Assurance program.	PEWP coverages are limited only to the first new tire and not the replaced tire.

Please note that this table is a summary. For detailed information or specifics, one should refer to the official documentation or warranty information provided by each company.

What is actually covered?

Tire warranties, like the ones offered by Continental, Michelin, Goodyear & Toyo, often come with specific inclusion and exclusion criteria. However, when we filter through the jargon and extensive lists, it becomes clearer what genuine tire failures are typically covered. Here’s a concise breakdown based on the provided data:

1. Manufacturing Defects: All three brands cover defects arising from the design, workmanship, and materials. This means if a tire shows irregular wear patterns, unexpected bulges, or other deformities not due to external factors, it’s generally covered. This provision is essentially an assurance that the tire was made correctly and should perform as advertised.
   
2. Road Hazards (For Some Brands): Continental’s TCP and Goodyear offer coverage for damages resulting from encounters with road hazards, such as potholes, nails, or sharp debris. This is not standard across all brands, as evidenced by Michelin not offering this. Road hazard warranty typically covers unforeseen damages that are beyond the control of the driver and not related to the tire’s inherent quality or misuse.
   
3. Unrepairable Damage (Under Specific Conditions): Continental explicitly mentions replacement for tires deemed unrepairable. While the other brands might also replace tires, conditions apply, and it’s usually when the damage falls under the covered scenarios and isn’t due to excluded reasons.

Now, what’s usually not covered:

• Wear and Tear: Natural tire wear due to regular driving isn’t covered. Tires are expected to wear down over time, and this is considered standard.
• Misuse or Negligence: Damage resulting from under-inflation, overloading, or other misuses isn’t covered. Similarly, damage due to poor alignment or balance, or the mechanical condition of the vehicle, will likely be excluded.
• Improper Installation: Issues arising from improper mounting or issues related to service charges, balancing, etc., are typically excluded.
• External Factors: Most warranties don’t cover damage due to vandalism, accidents, fires, or other external events.
• Aged Tires: Even if there’s plenty of tread left, tires have a “shelf life”. Issues arising after this period (often 5-6 years from manufacture or purchase) might not be covered.

In essence, genuine tire failures covered by these warranties are primarily those unexpected issues arising from manufacturing defects or specific, unforeseen road hazards (for brands that offer this). Anything stemming from misuse, age, or external factors is typically excluded. Always read the fine print and consult directly with the tire company or dealership for specifics.

Summary

In this comparison of road hazard warranty plans in Malaysia, we’re looking at Continental’s Total Confidence Plan, Goodyear’s Worry Free Assurance, and Toyo’s Prihatin Extended Warranty Program. Both the Total Confidence Plan and Goodyear’s Worry Free Assurance are quite similar, offering comprehensive coverage for your tires for a period of 1 year. On the other hand, TOYO’s plan is shorter, only providing coverage for 6 months. It’s important to note that Michelin does not offer a specific road hazard warranty program in Malaysia and only has the standard tire warranty package. The offerings from Continental and Goodyear are definitely more robust in terms of duration with additional 6 months more coverage over Toyo’s program. Ultimately, these road hazard warranty plans provide you with peace of mind during your tire’s initial life, but it’s up to the road users to take proper safety measures to take care of their tires.